Dash Enterprise and Chart Studio Enterprise instance

Make sure the server is stopped as instructed during the upgrade prep before continuing.

Dash Enterprise can remain on the existing server, but Chart Studio Enterprise will require a new, separate server to be ready for a total of two servers. If you will continue to use Chart Studio Enterprise, you must set up your Chart Studio Enterprise server before proceeding with the Dash Enterprise upgrade.

If SAML authentication was enabled, and since the base domain name changes here, IdP and SP metadata will need to be resync’ed following the upgrade.

If you need to change channels to upgrade, consult the License Changes Sync guide.

Create a new Chart Studio server and install Replicated on the new server following the installation guide starting from the "Before you install" guide.

On the existing Dash Enterprise instance:

• Export the Replicated Server Manager settings to a file.

replicatedctl app-config export > cs-app_settings.json

Online

• Click on Check for updates in the server manager.

• Select View Update to see a list of available updates, then click Install Update.

Offline (Airgapped)

Upgrading Replicated

Check the changelogs to see if Replicated has been updated by the release you’re upgrading to (or any intermediate release you will be installing).

• If so, on an internet-capable machine, download the latest version mentioned using https://s3.amazonaws.com/replicated-airgap-work/stable/replicated-2.45.0%2B2.45.0%2B2.45.0.tar.gz (replace all 2.45.0 with the version you will need).

• Upload the resulting file to your server and extract it with the following command

tar xzvf replicated-2.45+2.45+2.45.tar.gz

• Install Replicated

cat ./install.sh | sudo bash -s airgap

Upgrading Dash Enterprise or Chart Studio

Download a new version of Dash Enterprise and rename the file to add the .airgap extension. If there is more than one new version between your current version and the one you are upgrading to, contact support as you will also need to download certain intermediate versions and they can instruct you which ones are necessary.

Browse to the Server Manager at port 8800 and click the gear icon in the top right to access the Console Settings.

Find the Airgapped Settings section and enter the paths to the new .airgap and your license file, then save your changes.

Go back to the Dashboard; you should see a notice that there is an update available. Select View Update to see a list of available updates, then click Install Update.

• Transfer plotly_data_dir.tar.gz that was backed-up during the upgrade prep and cs-app_settings.json exported above to the new Chart Studio server.

On the new Chart Studio Enterprise server

Upgrading to 4.1 will require a new license. Plotly’s support team will provide this to you.

Restore the data and settings on the Chart Studio server and start it by following these steps:

• Add this license.rli file to the server.

• Import the new Chart Studio Enterprise license.

Online

replicatedctl license-load < license.rli

Offline (Airgapped)

replicatedctl license-load --airgap-package /location/of/airgap/bundle.airgap < license.rli

• Import the settings that were exported and transferred above.

replicatedctl app-config import < cs-app_settings.json

• Extract the Plotly data directory into /plotly

tar -xvf plotly_data_dir.tar.gz && mv plotly /

• Check the Server Manager settings and update anything as needed, then restart Chart Studio Enterprise.

• Update any DNS records to point to the new Chart Studio server.