Dash Enterprise Administration
4.3.1
4.3.1
  • Changelog
  • Installation
    • Capacity Planning
      • Dash Enterprise Single Server
      • Dash Enterprise for Kubernetes
    • Before you install
    • Dash Enterprise Single Server
      • Installation on cloud provider
      • On-premise installation on own server
      • Fully offline installation
    • Dash Enterprise Kubernetes
      • Amazon Web Services resource prerequisites
      • Google Cloud Platform resource prerequisites
      • Microsoft Azure resource prerequisites
  • Configuration
    • Set up your Server Manager
    • Run preflight checks
    • Configure basic settings
    • Authentication settings
      • Built-in local authentication
      • LDAP authentication
      • SAML authentication
    • Dash Enterprise Kubernetes additional required configuration
    • Configure optional settings
    • Add SELinux permissions to mapped directories
    • Other options and customizations
    • Using Snapshots & Backups
    • Running and logging into Dash Enterprise
    • Next steps
  • Advanced Configuration
    • General troubleshooting and problem solving
      • Dash Enterprise Kubernetes
    • Load balancer configuration
    • Reverse proxy setup instructions
    • Docker storage driver requirements and considerations
    • Import an LDAPS certificate from Active Directory into Dash Enterprise
    • Transfer Dash Enterprise to a new server
    • Sync license changes
    • Change channels for an upgrade
    • Admin panel reference
    • Configure Dash Enterprise to use common SAML IdPs
      • Active Directory Federation Services (AD FS)
      • PingFederate
      • Okta
    • Configure Dash Enterprise to use common LDAP IdPs
      • Okta
  • Upgrade
    • Prepare for the upgrade
    • Upgrade
      • Dash Enterprise Single Server
      • Dash Enterprise for Kubernetes
    • After the upgrade
  • Advanced Troubleshooting
    • Dash Enterprise Architecture and Internals
    • Navigating the System
    • Navigating the Support Bundle
    • Getting Help and Reporting Issues
    • Troubleshooting Specific Issues
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  1. Advanced Configuration
  2. General troubleshooting and problem solving

Dash Enterprise Kubernetes

PreviousGeneral troubleshooting and problem solvingNextLoad balancer configuration

Last updated 2 years ago

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If you followed the steps in and and Dash Enterprise Kubernetes does not start up correctly, here are some troubleshooting steps to try:

1 - In your cloud provider’s console, confirm the following:

  • All of your cluster resources were created on the same VPC network

  • The VPC has the appropriate firewall rules/security groups to allow traffic between your resources

  • Your service accounts/IAM roles were created with the appropriate permission sets

  • Your EC2/compute instances and Kubernetes clusters were created with the appropriate role account assigned to them

2 - Check for any typos in the values configured in your Server Manager Settings

3 - ssh into the EC2/compute instance you created in Step 5 and check the docker logs output for the dashauth and dash containers

4 - Inspect your pod logs with for clues

5 - To manually apply a recent configuration change, manually to 0 and back to their original number again

Dash Enterprise Kubernetes additional required configuration
kubectl logs
scale your deployments
Set up your cloud infrastructure