Sync license changes

If Plotly support has made changes to your Dash Enterprise license, a sync is required for these changes to be reflected in your instance.
Online
Airgapped
To sync the license for an internet-connected instance:
  1. 1.
    Go to the Dash Enterprise Server Manager (available on port 8800 of your server’s IP or base domain).
  2. 2.
    Select the gear icon
    gear-icon
    > View License.
  3. 3.
    Select Sync License.
To sync the license for a fully offline instance:
  1. 1.
    Load the license:
replicatedctl license-load --airgap-package /<path>/bundle.airgap < /<path>/license.rli
where <path> is the path to the bundle and license files. For example:
replicatedctl license-load --airgap-package /home/ubuntu/bundle.airgap < /home/ubuntu/license.rli
  1. 1.
    Restart Dash Enterprise. You can do this using the command line or the Dash Enterprise Server Manager.
    • From the command line: Run sudo replicatedctl app stop, wait for the stop to complete, and then run sudo replicatedctl app start.
    • From the Dash Enterprise Server Manager (available on port 8800 of your server’s IP or base domain): Select Stop Now, wait for the stop to complete, and then select Start Now.