Sync license changes

If Plotly support has made changes to your Dash Enterprise license, a sync is required for these changes to be reflected in your instance.

Online

To sync the license for an internet-connected instance:

1. Go to the Dash Enterprise Server Manager (available on port 8800 of your server’s IP or base domain).

2. Select the gear icon > View License.
3. Select Sync License.

Airgapped

To sync the license for a fully offline instance:

1. Load the license:

replicatedctl license-load --airgap-package /<path>/bundle.airgap < /<path>/license.rli

where <path> is the path to the bundle and license files. For example:

replicatedctl license-load --airgap-package /home/ubuntu/bundle.airgap < /home/ubuntu/license.rli

2. Restart Dash Enterprise. You can do this using the command line or the Dash Enterprise Server Manager.

   • From the command line: Run sudo replicatedctl app stop, wait for the stop to complete, and then run sudo replicatedctl app start.

   • From the Dash Enterprise Server Manager (available on port 8800 of your server’s IP or base domain): Select Stop Now, wait for the stop to complete, and then select Start Now.